Subprocessor Schedule
Version: 2026-03-16
This schedule identifies the categories of third-party processors or infrastructure providers that may process Customer Data when specific features are enabled. Actual usage depends on your account configuration and deployment model.
| Vendor / Category | Function | Data Categories | Regions / Notes |
|---|---|---|---|
| Google Cloud / Hosting Infrastructure | Application hosting, compute, storage, logging, secrets, networking | Account data, CRM data, audit logs, application telemetry | May process data in regions selected for deployment. Region-specific workflows do not guarantee in-country storage unless separately contracted. |
| Telnyx | SMS and messaging transport | Phone numbers, message content, delivery events, suppression events | Used when Telnyx messaging is enabled. |
| Twilio | Optional voice or telephony integrations | Phone numbers, call metadata, recordings if configured | Used only for enabled Twilio-connected calling features. |
| OpenAI or configured AI provider | AI-assisted summaries, drafting, and analytics | Prompts, user-entered notes, property or market metrics, generated outputs | Used only when AI features are enabled. Provider may vary by account configuration. |
| SMTP / Email delivery provider | Transactional and campaign email delivery | Email addresses, message headers, message content, delivery status | May include customer-configured SMTP infrastructure or providers such as SendGrid where configured. |
| Stripe | Subscription billing and payment operations | Billing contact details, subscription metadata, invoice data | Used for paid plans and billing portal access. |
| Redis / Queue and cache infrastructure | Caching, job queues, short-term application state | Operational metadata, queue payloads, cache entries | Used to support performance and background task processing. |
| Error and monitoring vendors | Application diagnostics and incident response | Technical logs, stack traces, limited user or request metadata | Used only when monitoring features are enabled in a deployment. |
Change Management
This schedule may be updated as subprocessors are added, replaced, or retired. Material updates will be reflected by updating this page version and the linked legal package.